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Email sent to Experian about Web Montoring Tool
Dear Sirs, I am concerned by the implications of your new web monitoring tool, particularly around the use of the data gathered. I would be grateful if you could answer my questions below. Trawling the web, including (but not limited to) social and business networking sites and official sites such as Companies House could generate a lot of personal information including but not restricted to an individuals friends, business contacts, relationships, sexual preferences etc. 1) How does Experian use/intend to use this data? 2) Will this data be used in any way in the credit scoring process? 3) Is Experian using (or planning to use) this data for profiling of individuals based on their friends, contacts, employment history, preferences etc. 4) Is data from profiling used (or will it be used on the future) in the credit scoring process in any way? 5) Is information gathered using this system shared either with Experian sister companies or any third party, for example companies which subscribe to the Experian service or government departments? 6) Is this data used in any way in Experian's Identity Verification systems? 7) How is this data stored, controlled and transferred? 8) How long is this data retained for? 9) is stored data de-personalised, scrubbed or obfuscated in any way? Thanks in advance for your anticipated reply. Kind regards Simon